We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit VisualParadigm.eu.

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1. Information We Collect

• Personal Data: Name, email, company name, and billing info (only if purchasing).

• Usage Data: Pages visited, IP address, browser type (for analytics).

• Cookies: We use cookies to improve user experience and track website performance.

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2. How We Use Your Information

• To provide and manage your access to the software/services.

• To respond to customer inquiries or support requests.

• To send you updates, newsletters, or promotional material (you can opt out anytime).

• For analytics and website optimization.

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3. Legal Basis (GDPR Compliance)

We process your data under the following bases:

• Contractual necessity – to deliver the service.

• Consent – for marketing or optional tracking.

• Legitimate interests – to improve our service.

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4. Third-Party Services

We may use third-party tools (e.g., Google Analytics, Stripe) under strict privacy agreements. We do not sell your data.

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5. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined here, or as required by law.

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6. Your Rights Under GDPR

You have the right to:

• Access your personal data.

• Request correction or deletion.

• Object to processing.

• Request data portability.

• Withdraw consent at any time.

To exercise these rights, email: privacy@visualparadigm.eu

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7. Data Security

We use SSL encryption and industry-standard safeguards to protect your information.

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8. Children’s Privacy

We do not knowingly collect data from individuals under 16 years old.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted here.

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10. Contact

If you have any concerns or requests regarding your data, contact us at:
📧 privacy@visualparadigm.eu